De-escalation & OVA Training; Train The Trainer; Conflict Resolution;Politics Dec 15, 2022 3:32 PM EST. With emotional self-regulation training, leaders will learn the importance of pausing internally before they respond to a conflict. Many organizations are committed to providing quality customer service and meeting the needs of their clients while treating them with dignity and respect. It’s not difficult to reach, but there are several hostile beings in the area that you’ll have to deal with if you’re not. 46); • the officer was honest with them (2. The copyrighted, trademarked and tested program provides hours of in-depth training to WSUPD officers and will soon be made available to police departments around the United States through regional centers. Study of the Macabre. Instructors cover the. Seven Effective Tips for De-Escalating Customer Conflicts. 11/14/23. The De-escalation Line Dance is a quick, fun and powerful activity that gets participants talking about the obvious and subtle messages we send—and receive—in crisis situations. CRSCE-based de-escalation training program, aimed to reduce the use of PR, was designed with 5 modules (Communication, Response, Solution-Focused Technique, Care, and Environment). De-escalation. First and foremost, effective verbal intervention is crucial because it can often prevent conflicts from getting out of control. Examples of situations where these techniques are valuable run the gamut from tense police situations to everyday customer service interactions. End of Dragons: Act 4 is an achievement category for achievements earned during the In the Name of the Law and Weight of the World story missions. S. 04MILO stands for “Multiple Interactive Learning Objectives. We’ve trained hundreds of people in healthcare, law enforcement, and front-line business operations in these five de-escalation steps that work: Speak calmly and with the right tone and use of words. Remember that the person’s feelings are real, whether or not you think those feelings are justified. GW2 - De-escalation Training Achievement ("Fallout") Senieth 1. Aggressive Behaviour Control: The ABC Course™ is a 2-day course from the Association for Psychological Therapies (APT), a leading provider of training for professionals working in mental health and related areas. Understanding of how our Law Enforcement guiding value of Reverence for Human Life is the moral and ethical foundation of de-escalation, tactics,. Training in de-escalation techniques is often a key feature of complex interventions for reducing restraint and seclusion . The training teaches officers who encounter people who may beThat’s why CPI training is not so much a series of steps as it is a philosophy for viewing humanity as full of potential. Department tactical training. The Law Enforcement De-Escalation Training Act, now signed into law, is a great first step toward ensuring that those in crisis can get the support they need,” said Congressman David Trone, co-chair of the Bipartisan Addiction and Mental Health Task Force. The second part consisted of a workshop with a. De-Escalation Training Video. It can teach you techniques for remaining calm and collected, even when the customer is being difficult. Commander Be Quick. De-Escalation Training - 2 hours. Get the agitated person away from weapons. $125. Senators John Cornyn (R-TX) and Sheldon Whitehouse (D-RI) released the following statements after the Law Enforcement De-escalation Training Act, which will equip law enforcement officers with the tools to effectively and safely respond to people in crisis, was signed into law: “Law enforcement. The study examined the Louisville Metro Police Department before and after it received PERF’s ICAT training in de-escalation and found 28 percent fewer use-of-force incidents by officers, 26. Gorrik receives a. Landers’ project presents two important issues regarding de-escalation and associated language placed in policy: 1. The Diversion Center offers a 4-hour online de-escalation training that police officers can complete without taking time off or leaving their department. October 30, 2023, 1:00 pm – 2:30 pm Eastern. As an authorized instructor of the Vistelar Non-Escalation, De-Escalation, and Crisis Management training program, you have the ability to build a safe and respectful work environment within your organization. De-escalate First, Restraints as a Last Resort. De-escalation training, sometimes known as crisis intervention training, isn't a new concept, but the mandates largely are. Facebook-f Linkedin-in. Bill: Verbal de-escalation can help employees regain control of a situation before it turns violent. Objectives: 17 objectives in total. We have custom-designed workshops for leaders, customer service agents, security officers, police officers, event managers and staff, or any client services professionals who handle live, face-to-face interactions with the general public. Two police officers entered a school where a principal warned them of a distressed teacher wielding a knife. Or complete the form and we’ll contact you shortly. De-escalation training for police officers is a necessary part of police training. Here’s the key point: Effective de-escalation techniques must do two things at once. Complete all. When Thomson made headlines in 2013 by scrapping Camden’s police department and starting over with new policies and new hires, those new policies were signed off by community leaders, the. Noncoercive de-escalation is recognizing, creating, and maintaining conditions that allow someone to regulate their own emotions. The Crisis Consultant Group has taken one of the most highly regarded de-escalation models ( The 5-Steps To De-escalation ) and packaged it in a simple, short, yet powerful online Training. De-escalation and bystander intervention resources are intended to support. TRAINING ON ALTERNATIVES TO USE OF FORCE, DE-ESCA-LATION, AND MENTAL AND BEHAVIORAL HEALTH CRISES. Although RPD has done de-escalation training in the past, now it will be using more than $118,000 in federal grant funding to create a longer-term training program and policy. Policy Statement 044-05 “ De-Escalation is a method to prevent potential violence. Module 2. *. About. Presentation Transcript. What to Expect from Online De-Escalation Training. Training frequency: 8 hours at various frequencies. De-escalation training is a form of education that teaches you how to reduce the intensity and risk of a conflict or crisis situation. RAND Europe conducted a rapid evidence assessment of the de-escalation training literature and found that training may help staff manage patient violence and aggression but de-escalation training may not in itself reduce the number of violent or aggressive incidents. Second, they created a nice matchmaking tool that will help you find player faster. (2) Trivia . There is a reason this de-escalation strategy is listed first. Practice active listening and demonstrate empathy. CRSCE training program is consisted of 17 h of lecture learning and 7 h of clinical practice, and would be completed within 1 month. De-Escalation Training Overview. Explore foundational knowledge to increase participant’s awareness of mental health. De-escalation is a technique aimed at keeping potentially heated situations from getting out of hand. • Make use of defensive tactics when dealing with violent. Second, protect public safety professionals, whenever possible, from actions that will. Published 6:07 PM PST, December. The video explains the importance of de-escalation and provides evidence-based de-escalation practices for service providers and mental. Based on the principles of positive behavioural support, pro‐active and responsive strategies and de‐escalation. This course is designed to help first responders. UTPD De-Escalation Training Summary . 120. De-escalation: How Research Is Informing Training and Tactics. It involves learning how to recognize the signs of escalation. Other Required training: 40 hours per year, including firearms qualification and CPR. It is part of an effort to reduce the number of officer-involved fatalities. The State Patrol had one hour of de-escalation training in 2018, according to information it reported to Bureau of Justice Statistics data. Type . To achieve long-term success in your organization, though, you will need to develop a toolbox of strategies that specifically target the types of conflicts that. Avoid over-reacting. This training will give you the knowledge, skills, and abilities to train others how to better manage conflict with the. TRUTH #1. First, they must inhibit the limbic system and specifically the amygdala. First, they made every class useful. Design (1) Quantitative studies evaluating training effectiveness and/or moderators of effectiveness. Things you can learn through an online training course include: How to recognize a crisis or a conflict. De-escalation (DE) is recommended as a training program which aims at providing nurses with skills and strategies to more effectively respond and. Relax your body and keep your hands in front of you, palms facing outward. The Law Enforcement De-escalation Training Act of 2022 (LEDTA), introduced by Sen. Crisis Intervention and Effective De-escalation: Building a National Model for Police Standards and Training. See full list on wiki. But sometimes you wake up somewhere else. • De-escalation skills. De-escalation is a desired outcome; it is a result. 4K views 1 year ago #guildwars2 #gw2 #endofdragons. This deeper knowledge of de-escalation is valuable to both line officers and the investigators and. 65 vs 2. End of Dragons: Act 3: De-Escalation Training — Successfully talk Captain Fa out of arresting you. CPI training isn’t a magic wand that makes the world a better place, but it is a practical, meaningful process to equip yourself and your staff with the resilience, confidence. ARETE provided high quality and practical workplace violence prevention training that everyone can relate to and incorporate into their skills tool box. Effective tools for emotional self-management. De-escalation training has been adopted by a number of departments around the country in various forms, with 15 to 17% of departments practicing a form of crisis intervention training that. The Realistic De-Escalation Instructor Course thoroughly dissects the complex concept of “de-escalation” and the many elements in determining its feasibility or effectiveness in a variety of encounter types. Setting: In. , 2022;Celofiga et al. NYPD should increase funding and personnel at the Police Academy for both recruits and in-service training. Guild Wars 2 End of Dragons - De-Escalation Training Achievement00:00 - Start00:48 - Achievement Dialog. 5 million to expand operations of the Central Region De-escalation Training Center. Congratulations to the officers who attended and successfully completed the L. The NDTC De-escalation: Principles & Practice course is evidence-based and has increased officer confidence in utilizing de-escalation skills in working with the public. Deviation from these basic concepts by officers in the field sometimes occurs due to the fluid and rapidly evolving nature of law enforcement encounters and the. This skill is called de-escalation. NAPPI’s full course includes ten modules which, taken together, will give a comprehensive training in the ongoing process of preventing violence. S. Login. A good de-escalation training program includes ways to improve communication skills, discussion of how to assess a subject's situation, how to know when you need backup, and proven officer safety tactics. This training helps individuals reframe the situation to be more positive and uplifting. Location. De-escalation cannot be measured solely on whether an officer did or did not use force. For. Although the implementation of de-escalation training is often encouraged, the effects of this training on police officers and their interactions with the public has not been systematically evaluated (Engel et al. • List at least five communication techniques to use during a crisis to de -escalate, including building rapport. is accredited as a provider of nursing continuing professional development by. This can help you build a positive and cooperative relationship, and. S. Instance. 030. MILO simulators are designed to go beyond marksmanship and firearms training. De-escalation training is a set of techniques and strategies that help you reduce the intensity of a potential or actual conflict with a client. This training is currently offered online via Zoom. Additionally, de-escalation training may involve other skill sets, such as identifying and treating mental health issues. S. In 2016 they included 3 hours of “fair and impartial policing. m. A. Passed by Washington state voters last November, Initiative 940 created rules stating that law enforcement agencies adopt training requirements and curriculum for violence, de-escalation and mental health training. e. With the Charr civil war ended and Jormag and Primordus defeated, peace has finally returned to Tyria. There might be different combinations, but these will work to earn the. Course Description: This program trains participants in effective De-escalation skills from a variety of perspectives. 1. Although training in de-escalation techniques is now a key component of mandatory conflict resolution training for National Health Service (NHS) mental health staff, 10 little is known about its effectiveness in terms of improved performance and reduction of harm associated with violence and aggression. Commander Be Quick. For years, staff training including de-escalation components to prevent and reduce verbal and physical aggression has been adopted in mental health settings. De-Escalation The use of communication or other techniques during an encounter to stabilize, slow, or reduce the intensity of a potentially . one-day certification program hosted by the Manor Twp Police Department. L. Story chapter. The research, Wexler says, “found that training officers in ICAT was associated with 28% fewer use-of-force incidents, 26% fewer injuries to community members and 36% fewer injuries to police officers. The De-escalation course (DE-100) is offered through a partnership between the Wayne State University Police Department and the nonprofit NDTC. Effect type. Challenging behavior is often the result of an unfulfilled need or want. Learn more about the levels of training. 3. We examine administrative use of force data and body-worn camera footage for all use of force encounters six months pre- and post. Call 1300 884 589 for details. Customer Service and De-escalation Training. It involves purposeful actions, verbal communication, and body language to calm a potentially volatile situation. The Pact Commander and Aurene set out on a rescue mission, chasing the Aetherblades through the Mists, eventually causing their. Gabrielle T. De-escalation is a critical skill that can help prevent harm to patients, nurses and healthcare workers. Stacking. Abstract and Figures. This one-hour course is a great primer on Verbal Judo de-escalation training or a refresher for those who have taken Verbal Judo training in the past. The de-escalation training was 16 h duration in total. Complete all 14 End of Dragons: Act 3 achievements. But sometimes you wake up somewhere else. uses consistent principles, methods, and terminology across all training programs. This means that without specific strategies for appropriately. 5. Place both hands on either ends of the scalp, one on your forehead, and one just above the neck. Objectives We test the impact of de-escalation training on the behavior of officers in the Tempe (AZ) Police Department. In the 1990s,. Violence and aggression are extremely unpleasant and worrying for most people. Dr. Lekyii. De-escalation is the use of verbal and nonverbal communication to reduce or eliminate aggression and violence during the escalation phase of a person’s behaviour [1]. It involves using verbal and non-verbal skills. New bias and de-escalation training is being developed by the King County Sheriff’s Office to bring it in line with state law. FHSU facilitates NDTC’s three training modalities, including an 8-hour online training, two-day face-to-face training, and a 40-hour train-the-trainer program. They just could not see each other’s perspectives. Organizations can also improve the services they provide for the populations they serve by implementing effective. Parizek said in an email that Fong's training duties are "based on command recommendations, and his. Call 877. To mitigate this risk, agencies can provide de-escalation training to their staff, which equips them to handle such situations effectively. He studies police shootings. “Number one, like for me, we. (5) The commission shall submit a report to the legislature and the governor by January 1st and July 1st of each year on the implementation of and compliance with. Fear elicits a threat response in both the upset person and the one trying to help. Fallout. 00. According to the research, these significant reductions were larger than any changes in the Louisville police department. Objectives We test the impact of de-escalation training on the behavior of officers in the Tempe (AZ) Police Department. Achievement effect. Keep Calm and Carry On. ™ Plus T – Law Enforcement Active De-Escalation Strategies Training was developed in 2007 and has been taught throughout the United States. The research on learning in VR shows that the brain treats these simulated customer encounters as if they were real. 1. Dear Senators Cornyn and Whitehouse, Our faith-based organizations write to urge for broad co-sponsorship among your colleagues and the swift passage of the Law Enforcement De-escalation Training Act of 2022 (S. De-escalation training provides officers with strategies to calmly deal with people who are experiencing mental and emotional crises. De escalation training for nursing home employees can help you ensure the safety of every person in the nursing home, whether the person is a patient or one of the nurses. Implicit racial bias training since 2017. Organizations and their employees need the most effective verbal de-escalation training to prevent, deter, and stop crisis situations whenever possible. Turnbull and Patterson (1990) do not discuss a theoretical model of de-escalation, but rather an actual training program characterized by a collection of learning objectives and verbal and non-verbal tips. In 2015 they included four hours on deadling with the mentally ill. Empathize with feelings, not behavior. 1300 884 589 Request Training Proposal. and. . All Michiganders must be treated with dignity and respect under the law, and this grant is key to ensuring the safety of both our law enforcement officers and the public. F MODEL – Calm, Assess, Facilitate Calm: to decrease the emotional, behavioral, and mental intensity of a situation Assess: to determine the most appropriate response as presented by the facts Facilitate: to promote the most appropriate resolution based on an assessment of the facts presentedDe-escalation training relies on a collection of methods that officers use to resolve interactions with members of the public through means other than force and to minimize the extent and severity of force when it is deemed necessary. • Know what the escalation plan is for your team. § The survey results indicate that mental health training topics may be addressed separately from de-escalation strategies in state training standards/curriculum for entry-level officers (26 of the responding states have distinct modules/sessions), but may also be combined in training modules. (1990) model emphasizes flexibility, with the result that there is no “order” to their de-escalation framework. Crisis Intervention and De-escalation C. Guilde for the Niko´s Vengence and De-Escalation Training Achievements in the Fallout Story Instance in. Crisis Intervention and De-escalation C. Call 0800 543 769. • Recognize potentially violent situations. Submit all selections. The research, Wexler says, “found that training officers in ICAT was associated with 28% fewer use-of-force incidents, 26% fewer injuries to community members and 36% fewer injuries to police. Table of Contents show. De-escalation training requirement: 4 hours per year. Verbal De-escalation Tactics the training using T-Test comparisons, ordinary least square regressions, descriptive statistics, and an examination of focus group discussions. A. De-Escalation Training Programs. While you cannot control the person’s behavior, how you respond to their behavior can affect whether the situation escalates or defuses. Changing police use of force policies and training to incorporate de-escalation tactics is one of the most routinely recommended police reform measures. Resolution Education provides de-escalation, OVA training and conflict resolution Australia Wide and Internationally to all industries. III • Deeskalations Training/De-Escalation Training • Story-Erfolg Coone's•Guides•TV [GW2] 593 subscribers Subscribe 82 views. CPI’S TOP 10 DE-ESCALATION TIPS 4 TIP 3 USE NONTHREATENING NONVERBALS. Keeping your tone and body language neutral will go a long way towardThese instructors will conduct 8-hour De-escalation training classes composed of 20-30 law enforcement students per session. By shifting the focus, it’s easier for everyone involved to de-escalate and work toward a compromise. This training is designed to improve. Police de-escalation training gaining renewed clout as law enforcement seeks to reduce killings. Any deviations are to be explained by the involved officer(s), and justification for substantial deviation from Department tactical training shall. S. Deescalation training teaches officers to slow down, create space, and use communication techniques to defuse a potentially dangerous situation. E. de-escalation and how they relate to one another, an overview of debriefing lessons learned and how to debrief the use of de -escalation techniques, as well as course. C. is based on the 6 C's of Conflict Management framework. Watch live at (Sun to Wed 9/10pm EST)Get #GuildWars2 End of Dragons Expansion here & support the channel! Qualify for De-Escalation Training. Fall 2021 . 5390; CPI Learning; My Account;for mental health and de-escalation training. Public safety professionals have been promoting de-escalation training for some time now. “Remain calm, rational, and professional. When Captain Fa shows up to arrest you, talk your way out by choosing the right dialogue options. Elemental Escalation (Worm/Guild Wars2) Sometimes you go to sleep and wake up to another day, just like the day previously and the day before that. Given the critical impact that de-escalation training could have on officers and the public they serve, Organizations and their employees need the most effective verbal de-escalation training to prevent, deter, and stop crisis situations whenever possible. In addition to explaining the importance of de-escalation, the guide presents de-escalation models and safety actions. #3: Appreciate that to influence a person, you need to understand their perspective and purpose. direction regarding the creation and delivery of tactical de-escalation techniques training. Improving your communication will help prevent misunderstandings and help you to de-escalate them when they do. Applied during the Fallout story instance, showing eligibility for the Study of the Macabre achievement. com About. KFD Training and Consultation LLC Box # 290931 Wethersfield, CT 06129-0931 Email: KFD@PoliceCombat. The Correctional Officers De-escalation Education (CODE) project is a resource to help train officers working in jails and prisons, on how to respond to challenges they face when working with people with mental illness who are incarcerated, including: effective communication, skillful intervention and monitoring guidelines and successful de. We offer individual one on one training sessions with a minimum of two hours. In my work as an emergency department psychiatrist at the Centre for Addiction and Mental Health (CAMH), I’m part of a team working to de-escalate people experiencing a. Achievement effect. We examine administrative use of force data and body-worn camera footage for all use of force encounters six months pre- and post-training. get started. She brings a wealth. Strasford PD’s specialized immersive training was made possible thanks to the Edward Byrne Memorial Justice Assistance Grant, worth $80,000. Few people are naturally calm and reasonable in situations of escalating tension or danger. Howell: Director, Central Regional Training CenterThings To Know. Starting with a strong reminder of using ongoing threat assessment as a guide for all actions, and then moving onto isolation. Avoid over-reacting. This training explores the relationship between stress, crisis, trauma, and toxic stress, focuses on the connection between trauma and escalation, and introduces specific de-escalation strategies in work with trauma survivors. De-Escalation Training Achievements Story Journal End of Dragons: Act 3 DE Deeskalations-Training ES Habilidad de desescalada FR Entraînement en désescalade. We are here to assist you with your inquiry booking today!Incorporating de-escalation training into your conflict management program requires assessing your needs, designing a program, implementing it, and evaluating it. Depending on whom you ask, “de-escalation training” is either a miracle cure or a four-letter word. Dan Grossi; Director: Mid-Atlantic Regional Training Center Dr. By Karen L. 5 hours. De-escalation techniques are the actual actions taken by staff to respond to an aggressive patient. Following the death of George Floyd, nationwide protests have called for police reform. Assess the needs. Universal. Jim Ferraris, chief of the Woodburn Police Department in Oregon, was part of a group that helped create a set of de-escalation training recommendations for the state that were recently implemented. The result is de-escalation training programs that are rigid, linear, and unrealistic. Policy Statement 044-05 “ De-Escalation is a method to prevent potential violence. De-Escalation and Control Tactics. Story chapter. De-escalation is a first-line technique to manage conflict behaviours and prevent violence and aggression. De-escalation is a skill that can help you and your team handle challenging situations with customers, clients, or colleagues. Your workplace can benefit from de-escalation training, too. S- Call/request assistance per facility specific disruptive behavior protocol c. This study presents findings from a process and outcome evaluation of a custom crisis intervention and de-escalation training for law enforcement, delivered in-house to a suburban Minnesota police department (the R-Model: Research, Respond, Refer). Our training in the subject of managing difficult behaviours and aggression. E. PLA’s training courses include: A basic sequence for de-escalating individuals. Stress levels are higher than normal, and people may be less equipped to manage their emotions or may find themselves reacting strongly to seemingly normal requests. This plenary from the 2023 NIJ Research Conference describes the Integrating, Communications,. City police officers role-played that scenario Wednesday as part of a newly instituted de-escalation training taking place at the New Haven Police Academy at 200 Wintergreen. First, protect citizens by avoiding the use of force in the circumstances where proper communication skills would have permitted a non-physical resolution to the situation. Stacking. Such programs can lead officers to wrongly think that de-escalation and force are mutually exclusive. 29K subscribers Join Subscribe 1. (2) Qualitative studies examining acceptability of trainingThe legitimate goal of de-escalation tactics is to resolve critical situations with minimal harm. Find training that is right for your organization. Consider the example of an active shooter. “At AGKK de-escalation training we examine your current workplace violence and aggression incidents, and procedures, systems, and workplace environment, in order to create an in-depth customised de-escalation. member joined the project after a series of conversations and . "Law enforcement officers require the best training on topics like de-escalation to help them secure the safety of everyone involved. A pre/post design was used to evaluate participants' responses to the Confidence Coping with Patient. 020 and the model policies established by the attorney general under RCW 10. • Posturing and non-verbal tactics. emphasizes simplicity and universal application with all tactics. I have used and witnessed these practices and concepts implemented, and they provide valuable insight to resolve critical incidents. Depending on whom you ask, “de-escalation training” is either a miracle cure or a four-letter word. Open. If you choose to attend four segments, the cost per two-hour segment will decrease to $875. Some bosses are harder, other are easier, but they are ok. Contact Preferred Training Today to know more!Find out whether the facility offers violence prevention and de-escalation training. Specific course requirements change every year. It also. Effective de-escalation requires compassion, empathy, and a willingness to understand the patient's. Specifically, the UCPD introduced the Police Executive Research Forum’s (PERF) Integrating Communications, Assessment, and Tactics (ICAT) training program to instruct officers in de-escalation tactics and critical thinking skills for the management of potentially volatile police-citizen encounters. (4) Violence de-escalation training provided under this section must be consistent with RCW 10. De-escalation & OVA Training is designed to teach you how to handle an aggressive interaction within the workplace irrespective of your size. Research Summary: De-escalation training has been widely implemented by U. Learners included nurses, patient service associates, and protective services officers from a medical/surgical unit. De-escalation is a behaviour that is intended to prevent escalation of conflicts. This is a concept Dr. E. Better Be Nimble. Elemental Escalation (Worm/Guild Wars2) Sometimes you go to sleep and wake up to another day, just like the day previously and the day before that. 101. Reward: Kurzick Brooch. Washington, D. Social workers are also encouraged to participate in education and training in cultural competence that. A Police Executive Research Forum (PERF) member survey from 2015 found that the average academy provides ten hours of training on. L. • A smile » A genuine smile can potentially act to de-escalate a situation. The NNTC De-escalation Training Course will empower staff to be able to deal with it effectively if the need arises. Act III. Get the agitated person away from weapons. Role-playing De-escalation Training: • Keep the training as a mini lesson 3-5 minutes • Include role-playing: o for new hires o during department meeting or stand-up meetingsThe de-escalation process in customer service is a strategy aimed at easing negative emotions to prevent conflict escalation and promptly resolve complaints. Help desk software like LiveAgent can assist in managing escalation through ticketing, call center, live chat. de-escalation principles to establish safety a. 2. Module 2: The Critical Decision-Making Model – This module teaches the Critical Decision-Making Model (CDM), which is the backbone of the entire ICAT program. Isaza, PhD, is a Research Associate for the IACP/UC Center for Police Research and Policy at the University of Cincinnati. Many assume that de-escalation training has everything to do with training officers to manage heightened emotional responses when encountering a tense situation. Police officers need de-escalation training. Practice a neurovascular hold. It also provides workplace violence–related resources for staff training. The effects of trauma and the psychology of the brain on the person in crisis as well as the. This course is designed to give the student a realistic approach to de-escalation tactics (verbal and physical), as well as providing them with a variety of. N/A. The 40-hour program includes a range of modules that incorporate scenario-based learning and video. GW2 - De-escalation Training Achievement ("Fallout") Senieth 1.